Follow these simple steps to send your vintage watch for a repair estimate:

• Contact Us First - Send an email to the address below. Describe the watch you are sending and the repair needed as best you can. Please await our reply before sending the watch. If you've already spoken to us on the phone, you can skip this step.

Please be sure that your SPAM filter is set to allow email from the address shown above or else you will not receive our reply and you'll think we're ignoring you!

• Carefully Package Your Watch - Once we confirm that your watch is a make and model that we repair, carefully package and send your watch via the carrier of your choice to the address below (click here for shipping advice). We recommend USPS Priority Mail with insurance and delivery confirmation. Please send only the watch. Be sure to address the package exactly as shown below:

• Include the Estimate Deposit - Please include a check or money order in the amount of $25 to cover cost of estimate and return postage. Your deposit allows us to take the time to perform a thorough inspection of your watch so that we can give you the best possible estimate. It also covers return postage and insurance in the event that you decline our estimate. If you accept our repair estimate your deposit will be applied in-full toward the repair of your watch.
  
  
• Make sure you include: your name, address, telephone number, e-mail address, and a brief description of what is wrong with the watch (as far as you know) or what you would like to have done. This is really important! If you don't tell us how to get in touch with you, and what you want done to the watch, we have a much harder time completing your estimate.
  
  
• Receive Your Repair Estimate - Very soon after receipt of your watch (usually within 48 hours), we will thoroughly inspect your timepiece and send you a written repair estimate via email. If you agree to the repair estimate we will proceed with the work and your deposit will be applied in-full toward the work to be done. If you decline the estimate, we will return the watch to you via insured priority mail and your deposit will cover our time and the return postage.
  
  
• No additional payment is required until all work is completed, but payment for repairs must be made before the watch is returned to you. For your convenience, we accept VISA, MC, Personal Check, or Money Order. Click the credit card icons below to reach our secure payment page.
  
  
• While in our custody, you can be assured that your watch will be handled with the utmost professional care, but we are not responsible for loss or damage incurred in transit. We handle hundreds of watches, and have never had a properly packaged watch lost or damaged in the mail.